ResolvAI Platform

Intelligent Support Ticketing, Routing & SLA Automation Engine

ResolvAI Bot
Total Tickets

148

+12% growth
SLA Compliance

96.4%

Target 95%
Avg CSAT

4.85 / 5.0

Available Agents

0 / 4

Online & Operational

SLA Compliance Gauge

96.4%

Optimal

Sentiment Analytics

Positive60%
Neutral20%
Negative15%
Frustrated5%

Queue Workload

Tier 1 Support85%
Tier 2 Specialists45%